At Ulrik Cook, we are committed to delivering your kitchen appliances in a timely and secure manner. Please review our shipping policy below for important information regarding our delivery process.

1. Shipping Method

We offer Cash on Delivery (COD) as our exclusive payment method. Orders will be processed and shipped only after confirmation via phone, message, or email.

2. Delivery Time

Our standard delivery time is 3 to 7 business days, depending on your location. In some cases, delivery may take longer due to unforeseen circumstances such as weather conditions or high demand.

3. Shipping Charges

Shipping charges, if applicable, will be clearly mentioned at checkout before you confirm your order. We strive to keep these charges minimal and transparent.

4. Order Confirmation

Once your order is placed, you will receive a confirmation notification with your order details. Our team may also reach out to verify your delivery address and availability to ensure a smooth delivery experience.

5. Delivery Attempt

Our delivery team will attempt to deliver the order at the provided address. If you are unavailable at the time of delivery, we will make a second attempt. Continued failure to receive the order may result in cancellation.

6. Packaging and Handling

All products are carefully packed to ensure they reach you in perfect condition. Please inspect the package upon delivery. If you notice any damage or tampering, notify the delivery agent immediately and contact our support team.

7. Service Availability

We currently deliver to selected locations. If your area is not serviceable, we will inform you promptly and may cancel the order with a full refund if applicable.

8. Contact Us

For any questions or concerns related to shipping, feel free to contact our support team at info@ulrikcook.com.